Information Services
We provide near real-time intelligence services, to include 24/7 Call Center w/Toll Free Number, Alerts, and Safety & Security Best Practices, so missionaries can make informed decisions.
During a natural disaster or political upheaval, missionaries need to have timely, accurate, and relevant information and access to elite support.
Our Information Services branch provides missionaries with a 24/7 live call center, comprehensive guides, and timely updates, so that they can minister to those who are affected by crisis events while they keep their families safe.
24/7 Call Center
Our team consists of live, US-based multilingual representatives who are available around-the-clock to answer security, procedural, or general inquiries.
Immediate Assistance: We ensure that there is little-to-no wait-time for missionaries to speak with one of our representatives.
Expert Guidance: Each team member has years of experience in emergency situations.
Security Coordination: Our team can facilitate on the ground coordination with Regional Security Officers at U.S. Embassies.
Secure Communication: We advise missionaries and their families so that they can communicate safely.
Dynamic Intelligence Feeds
We provide digitally-accessible, near real-time data so that missionaries can identify risks, develop mitigation steps, plan strategically and spread the Gospel.
U.S. Government Threat Assessments: Get alerts from the U.S. State Department and U.S. Embassies.
Reference Library: Explore hundreds of country-specific threat assessments, best practices, and reports to enhance your missionary operations.
Facebook Interface: View near real-time updates on global events on our Facebook page.
Request for Information (RFI): Submit tailored requests for studies, alerts, warnings, analysis, or assessments.
Comprehensive Security Resources
We share essential knowledge and accessible tools that equip missionaries to navigate hostile environments.
Our How-To Guides cover a wide range of topics, such as:
- First Aid & Medical
- Antiterrorism
- Travel Safety
- Natural Disaster Preparedness
- Contingency Planning
- Secure Communications
- Cybersecurity Protocols
- Evasive Driving Techniques
- Go Bag & Stay Bag Checklists
Our briefings are tailored to each country and provide an overview that includes:
- Threat Areas to Avoid
- Security Protocols to Employ During Political Upheaval
- A List of Trusted Providers for News and Services
- Who to Contact and What to Do If You’re a Victim of a Crime
Stay Informed
When you sign up for our emails, you receive access to our free Safety and Security Briefing that can be used for short-term or long-term mission trips.