Information Services
We provide near real-time intelligence services, to include 24/7 Call Center w/Toll Free Number, Alerts, and Safety & Security Best Practices, so missionaries can make informed decisions.
During a natural disaster or political upheaval, missionaries need to have timely, accurate, and relevant information and access to elite support.
Our Information Services branch provides missionaries with a 24/7 live call center, comprehensive guides, and timely updates, so that they can minister to those who are affected by crisis events while they keep their families safe.
24/7 Call Center
Our team consists of live, US-based multilingual representatives who are available around-the-clock to answer security, procedural, or general inquiries.
Immediate Assistance: We ensure that there is little-to-no wait-time for missionaries to speak with one of our representatives.
Expert Guidance: Each team member has years of experience in emergency situations.
Security Coordination: Our team can facilitate on the ground coordination with Regional Security Officers at U.S. Embassies.
Secure Communication: We advise missionaries and their families so that they can communicate safely.
Digital Resource Library & Social Media
We provide digitally accessible, around the clock, Safety & Security Best Practices, Training & Support, and How To Guides. To help you develop risk mitigation plans and spread the Gospel.
Reference Library: Explore hundreds of safety and security best practices and planning tools to enhance your missionary operations.
Facebook & LinkedIn: Stay Informed & Explore Near Real Time Global events on our social media platforms.
Blog & Podcast: Our Blog page, provides monthly deep dives, guides, and tools on subjects from church safety, natural disaster preparedness, to mental health awareness.
Request for Information (RFI): Our “Speaking Request, “Sign Up for Training”, & “Stay Informed” buttons allow you to submit your questions and needs to our team directly, or by calling (844) 632-0689.
Comprehensive Security Resources
We share essential knowledge and accessible tools that equip missionaries to navigate hostile environments.
Our How-To Guides cover a wide range of topics, such as:
- First Aid & Medical
- Antiterrorism
- Travel Safety
- Natural Disaster Preparedness
- Contingency Planning
- Secure Communications
- Cybersecurity Protocols
- Evasive Driving Techniques
- Go Bag & Stay Bag Checklists
Our briefings are tailored to each country and provide an overview that includes:
- Threat Areas to Avoid
- Security Protocols to Employ During Political Upheaval
- A List of Trusted Providers for News and Services
- Who to Contact and What to Do If You’re a Victim of a Crime
Stay Informed
When you sign up for our emails, you receive access to our free Safety and Security Briefing that can be used for short-term or long-term mission trips.